Privacy Policy

June 4, 2026

Last updated: [Insert Date]

This Privacy Policy explains how SERENOVAA (“we,” “us,” “our”) collects, uses, stores, and protects personal information when you visit our Shopify store (serenovaa.com) and purchase our products. By using our site, you consent to the practices described in this policy.

Information We Collect

Personal identifiers: name, email address, shipping address, billing address, phone number
Payment information: processed securely via our payment providers; we do not store full credit card details
Order history, browsing activity, and communication records

How We Use Your Information

Process and fulfill your orders
Send order confirmations, shipping updates, and delivery notifications
Respond to your inquiries and support requests
Improve our website, products, and customer experience
Send marketing communications (you may opt out anytime)

Data Protection

We use industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your data is only accessible to authorized staff for order and customer service purposes.

Third Parties

We may share necessary information with trusted third parties, including shipping carriers, payment processors, and Shopify, to operate our store and deliver your orders. These partners are required to protect your data and use it only for the services they provide.