Orders & Payment
Q: How do I place an order?
A: Browse our collection, select your size/color, add to cart, and proceed to checkout. Enter your shipping and payment details to complete your purchase.
Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure methods offered at checkout.
Q: Can I cancel or modify my order?
A: You may request cancellation or changes within 2 hours of placing your order. After fulfillment, we cannot make changes.
Shipping
Q: How long does shipping take?
A: US orders take 1–3 business days to process + 3–5 business days for delivery.
Q: Will I receive a tracking number?
A: Yes, you will get a tracking link via email once your order ships.
Q: Do you ship internationally?
A: Yes, to most countries. International delivery times vary.
Returns & Refunds
Q: How long do I have to return an item?
A: 30 days from delivery.
Q: Can I return sale items?
A: No, sale/clearance items are final sale.
Q: How long does a refund take?
A: 5–7 business days after we receive and inspect your return.
Products & Sizing
Q: How do I find my size?
A: Check our Size Guide on each product page for measurements. If between sizes, we recommend sizing up.
Q: Are your clothes true to size?
A: Most styles fit true to size; refer to the size chart for accuracy.
Contact & Support
Q: How can I contact you?
A: Email us at AdellaWygand7545@hotmail.com. We reply within 24–48 business hours.